"It leads to what the author calls “assertive play” – not brick-on-skull assertive, but self-confident engagement, where people know they have things to contribute, and stake their claim."- Jonathan Hancock
"You know what, Simon? I think they should fire you for what you've done." As conversational gambits go, it was a showstopper. It certainly stopped me in my tracks. I began to panic. I couldn't talk. I tried to breathe normally. This was going to be a more difficult conversation than I thought. Introducing Ralph… It […]
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