We asked our social media friends and followers for their top tips on how to handle difficult virtual conversations. Here's a selection of the best responses
What makes you sit up and listen to someone? In our latest Expert Interview podcast, we learn about the eight traits of effective communicators
In this month's podcast, journalist, academic and writer Dean Nelson talks to Mind Tools about interviewing techniques. What are the secrets to a good interview? And how can you get the most out of interviewees?
When you jump in to "fix" things, how helpful is it really?
Have you ever been astonished by a magician's trick, and then tried to work out how they did it? Maybe, in the cold light of day, you found yourself wondering why it was so easy for them to fool you! If so, then you've done more than just try to solve a particular bit of […]
"The difference between real life and a story is that life has significance, while a story must have meaning." ― Vera Nazarian, Russian-American writer I'm sure many of you enjoy watching a good movie. I do too. But isn't it disappointing to leave the theater feeling that the story didn't live up to your expectations? […]
Wayne Turmel is many things. A Canadian living in Las Vegas, he’s a former stand-up comic, a successful podcaster, and a novelist. But, first and foremost, Turmel is a remote leadership expert. As such, Turmel is not afraid of getting down and dirty with the nitty-gritty of virtual meetings. In fact, he even wrote a […]
Before you click away – because you're not a woman, or because you are and you don't like to be stereotyped – give me a chance to convince you that it's worth your while reading on. Actually, I'll let Sally Helgesen do it, because these ideas come from her book, "How Women Rise: Break the […]
The person is standing right in front of you. The words are in your throat, but they won’t come out. “It might make things worse.” “What if I say the wrong thing?” “I might shoot myself in the foot.” Then, once again, the moment is gone. Your chance to have a tough conversation has passed. […]
"Every life is a canvas and every interaction is a brush, therefore we’d be wise to consider how we handle the paint.” – Craig D. Lounsbrough, U.S. author and counselor About This Week’s Chat: Scene 1, Take 1 It's Tuesday morning. Justin walks into the office and, as he always does, greets everybody with a […]
Article 
Self-Assessment 
Video 